Telephone Related Tips

  • When dealing with phone solicitors, be very careful. If you’re interested in what they have to offer, ask for their contact information so you can call them back at your convenience. Before calling back, confirm the contact information against another source.
  • You can also confirm the contact information by checking with a reputable organization or the company the caller claims to represent.
  • Do a background check on the company or the person making you the offer. An online search will often reveal stories from people who’ve been swindled by similar scams.
  • Don’t act on impulse. Before you accept anything over the phone, talk to friends or colleagues about it first.
  • If you suspect a scam, report it to an organization like the Canadian Anti-Fraud Centre or another enforcement agency.
  • Ask questions—fraudsters don’t like them. They’ll quickly sense your scepticism and usually let it drop.
  • If you have any doubts about whether the call is legitimate, cut it short.
  • Never wire money using a credit card or otherwise and don’t disclose personal information before confirming that the caller and the offer are real, even if they claim to be someone in authority like a policy officer.
  • Only have your first initial listed in directories.
  • If your cell phone is lost or stolen, immediately notify your service provider and the people whose numbers are stored in your phone.
  • Keep your voicemail access codes confidential and change them regularly.
  • At home, keep your phone message short and sweet by providing callers only with the number they dialled.